Informationsdienste und elektronische Märkte
Course
Vorlesung Social Network Analysis in CRM
| Semester: | Winter Term 2007 |
| Lecturer: | Dr. Bettina Hoser; |
| Appointment: | Montag 14:00 - 15:30 |
| Location: | Geb 20.20 Raum 167 |
| Examination date: | 02/22/2008, 10:00 - 11:00, Social Network Analysis in CRM (Geb 20.20 Raum 167) 04/08/2008, 14:00 - 15:00, Social Network Analysis in CRM (Grashof Hörsaal (Geb 10.91)) |
| SWS: | 2 |
| Linked to: | Übung Social network Analysis in CRM (Excercise) Winter Term 2007 |
Participate
Content
Die Inhaltsbeschreibungen sowie die Prüfungsbedingungen entnehmen Sie bitte den unten angehängten Dokumenten.Course dates
 | |
| Time | Content |
|---|---|
| |
| 10/29/2007, 14:00 - 15:30 | Einführung |
| 11/05/2007, 14:00 - 15:30 | Graphentheorie |
| 11/12/2007, 14:00 - 15:30 | Matrizen |
| 11/19/2007, 14:00 - 15:30 | Lineare Algebra |
| 11/26/2007, 14:00 - 15:30 | SNA Teil 1 |
| 12/03/2007, 14:00 - 15:30 | SNA Teil 2 |
| 12/10/2007, 14:00 - 15:30 | Netze Epidem. u. Phys. |
| 12/17/2007, 14:00 - 15:30 | Netze aus Soziologie und Wirtschaft |
| 01/07/2008, 14:00 - 17:15 | Einführung ins CRM |
| 01/14/2008, 14:00 - 15:30 | Internes CRM |
| 01/21/2008, 14:00 - 15:30 | Virales Marketing |
| 01/28/2008, 14:00 - 15:30 | Customer Value |
| 02/04/2008, 14:00 - 15:30 | InfoDienste |
| 02/11/2008, 14:00 - 15:30 | Zusammenfassung |
Course material
| |
| Content | Author |
|---|---|
| |
| Customer Value | Hoser, Bettina |
| CRM Intro | Hoser, Bettina |
| Einführung | Hoser, Bettina |
| Graphentheorie | Hoser, Bettina |
| Informationsdienste | Hoser, Bettina |
| Internes CRM und Organisation | Hoser, Bettina |
| Lineare Algebra | Hoser, Bettina |
| Matrizen | Hoser, Bettina |
| Netze in Epidemiologie und Physik | Hoser, Bettina |
| Netze in Soziologie und Wirtschaft | Hoser, Bettina |
| SNA_1 | Hoser, Bettina |
| SNA Teil 2 | Hoser, Bettina |
| Social Sites | Hoser, Bettina |
| Virales Marketing | Hoser, Bettina |